FAQ
Shipping Information
Do you ship overseas?
- Yes, we ship worldwide. Please be aware that customs costs could be applied to orders to certain countries.
- If you cannot see your country or region, please contact us at info@gerdugott.com
How long will my order take to arrive?
- We aim to process all orders the same day, but this may differ over weekends or bank holidays.
- Estimated UK shipping is 3-5 working days.
- Estimated shipping outside the UK is 7-21 days.
- All shipping times are estimated.
How much does it cost to ship?
- Shipping costs are estimated at checkout and differ depending on delivery address.
- We offer free shipping for any orders over £35.
Returns Policy
- Due to us being a small family-run business, we can only offer returns on damaged items.
- We will not return any items due to sizing issues – all sizes and measurements are clearly displayed under each product.
- We also do not provide return labels, so any returns you will need to pay for yourself. We will provide the return address upon receipt of your return request.
- All refund & return requests must be sent to info@gerdugott.com
Sizing
- Our sizing is unisex unless specified and is provided by the manufacturer.
- Are size guide can be found below.
- All our products are made to order, so if your size isn't there, you can put a request into info@gerdugott.com
Any questions?
- If you do have any further questions, please contact us at info@gerdugott.com